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Leadership and Management Skills
Management in health care is an important aspect of effective running of a health care facility and requires expertise and managerial skills. One of the most important skills is decision making expertise in administrative operations. The management of a health care facility involves making a series of decisions on a daily basis (Andrew & Scowcroft, 2011). According to Kieran and Smith (2011), effective planning skills are also needed for management of a health care facility. Therefore, having skills to analyze the operational circumstances and making the best decisions is not only important for the running of a health care, but also in the planning function of the management.
At the same time, leadership skills are needed to effectively manage a health care facility. While leadership and management are different, the former is more influential than the latter (Rosch & Kusel, 2010). One of the most important leadership skills is proper communication skills to engage the staff and the customers. The skill is important because it helps the management to communicate the vision and mission of the health care facility to the other members of the organization. Moreover, proper communication skills are instrumental in influencing the behavior of the people in an organization.
Having good people skills is perhaps the most unavoidable skill to have for both leaders and managers. This is because leadership and management involve managing and influencing people; and people are the core component of a health care facility (Hubber, 2014). Having people skills involves ability to talk to all people professionally and nicely, managing patients, solving employees’ problems, social interaction and proper human resource management. Moreover, having team building skills is important for both managers and leaders (Nahavandi, 2014). This is because the skill helps influence the behavior of people in a health care facility by aligning their objective to the overall organizational objectives, mission and vision.
References
Andrew, P., & Scowcroft, A. (2011). Essential Skills for Managing in Healthcare. Buckinghamshire: Radcliffe Publishing
Hubber, D. (2014). Leadership and Nursing Care Management. Philadelphia: Saunders
Kieran, W., & Smith, J. (2011). Healthcare Management. London: McGraw-Hill Education
Nahavandi, A. (2014). The Art and Science of Leadership, Seventh Edition. Upper Saddle River, New York: Pearson Prentice Hall
Rosch, D. M., & Kusel, M. L. (2010). Bottom line: What do we mean when we talk about ‘leadership?’. About Campus, 15(5), 29-32. doi:10.1002/abc.20040